Do you have a F.A.Q. about New York Broadway Tours?
We are here to help answer any of your questions.
Do we go inside any Broadway Theatre's?
Do I need to make a reservation and purchase tickets in advance?
Does the tour operate every day?
What is your cancellation, rescheduling, or refund policy?
All tickets are final sale. The show must go on! Dress appropriately for the conditions. Comfortable walking shoes are recommended.
However, extreme weather (blizzards, prolonged heavy rain, etc) may cancel or postpone the tour. In the event of the aforementioned unsafe weather or if we have to cancel, tours are rescheduled for another mutually convenient date at no additional charge. We will try to let you know at least two hours before by telephone and/or on-line. In addition, that is why you should give us your cell phone numbers and e-mail addresses.
If you as an individual are a no show or you go to the wrong address, you may re-book within 30 days but no refund will be given. This does not apply to vouchers.
Vouchers are good until the day of expiration.
No refunds will be given.
How much walking is involved and what is the pace?
How long is the tour?
It depends on the tour. Most tours are 90 minutes- 2 hours. Specialty tours and private tours can be arranged to an agreed upon time frame in advance.
Where does the tour take place?
Most of our tours will venture along Broadway and the Times Square area but we now offer tours in other areas of the city. The theaters of the “Great White Way” are just some of the sights you will see! Anywhere we go your guide will be introducing you to history and culture of the neighborhoods you visit.
Does the tour guide accept gratuities?
How will I recognize the tour guide?
Our tour guides will be holding a sign that says New York Broadway Tours.
Do you offer gift certificates?
Is the tour suitable for children? What type of ticket should I purchase for a very young child?
Do the tours end where they start?
Do you offer private tours?
Are there bathrooms along the way?
Will locals enjoy the tour as well or is it mostly for tourists?
Are the tours conducted in English only?
Are cameras allowed on the tour?
Is the tour wheelchair and stroller accessible?
Is there public parking available nearby?
Is the tour guide licensed?
In New York City, it is illegal to give tours of any kind without a valid New York City Sightseeing Guide License. Unfortunately, it is far too easy for unlicensed guides to offer tours to unsuspecting visitors. Below are a few helpful things to know before you book a tour in NYC.
Why should you book a licensed guide?
What can you do to make sure your guide is licensed?
- Ask to see their license. If your guide is unwilling to produce this document, there is a good chance that they don’t have one. A valid New York City Sightseeing Guide license should look like this.
- Check the expiration date. Far too many NYC tour guides let their licenses lapse and continue to give tours anyway.
- The Department of Consumer Affairs furnishes a list of all currently licensed guides. If your guide’s name does not appear on the DCA’s list, they are not licensed in NYC and are giving tours illegally.
- Be wary of “cheap” tours. If a tour operator’s prices seem too good to be true, they probably are.
Can you recommend the best place to eat after each tour?
Are dogs/pets allowed on the tour?
Press or Media Inquires
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Our professional licensed tour guides are gifted triple threats who weave groups around New York's bustling streets, brandishing their love of the stage and of the city along half-mile routes that cover origins of musical theater and Broadway history. Each tour guide brings a tablet with photos and videos to help share New York's unique theatre history. (*Please note that we do not go inside any of the equity theatres due to union restrictions however we will entertain you with backstage stories and personal experiences.)